Technical Support

Request via Web Form

Through our web forms above you can submit your questions and requirements on technical support by fulfilling web based form for opening a technical support incident.

Web support is available to all FlexiRay partners and customers at standard conditions and request the repair wihthin the standard terms. Partners with closed service contract are eligible to receive guaranteed response time.

Email Support

In case of any reason, you can not use the form to open the incident, please contact us on technical support email info@flexiray.com.

Besides your question and problem description, attach some photos and please enter also your sufficient identification data for service contract verification.

Call support

+420 572 520 039

This support provides possibility for urgent problems solution and is available to all users with appropriate service contract. Please notice we work in Central European time zone (GMT+1).

FAQ’s

Please, before you contact us, have a look into our FAQ (Frequently Asked Questions) list. You may find your answer or solution to your problem just right now there.

Can you manufacture antenna with different dimensions?

We usually supply our standard products, on the other hand if you have larger project which require certain product with specific abilities, we gladly discuss with your possible options and ideas.

Do you provide complete RFID solution?

We currently manufacture and supply only components for RFID solutions: antennas and readers. However, we have already developed a complete solutions for our customers, based on our components and software according their specifications.

Where I can buy your products?

You can buy our products directly from us or at our reselleres.

Do you export all over the world?

We ship our products to the whole world via parcel and logistics companies.

How can I order your products?

You can order our products directly by contacting us via email/phone or submitting form.

Submitting Form

Interested in receiving more information?

Looking for appropriate RFID solution? Interested to receive more technical details about FlexiRay products? Please send us your inquiry.

Contact us

In case you have any support request, please use the form bellow